The NEN2767 condition assessment is the instrument for property owners seeking a steering mechanism for managing and maintaining their portfolio, and an assessment tool for the performance delivered by property managers or maintenance contractors. At both management and operational level, the method monitors and optimises the effectiveness of the maintenance process and contributes towards the management of maintenance performance in the short and long term.

Objectives of building managers for whom the NEN2767 condition assessment is extremely valuable, include:

• Defining the present condition of the property portfolio
• Preparing and optimising long-term maintenance forecasts by assessing costs, quality and risks
• Allocating the maintenance budget through risk assessment and prioritisation
• Measurement and monitoring of the maintenance conditions
• Starting up and facilitating communication on property policy, the required technical condition and the current technical condition
• Drafting result-oriented maintenance contracts
• The transfer of responsibilities at start or end of result-oriented maintenance contracts